Angela Dennis, The Big Day Planner – Wedding & Event Planner – DO NOT HIRE! SHE DOESN’T DO ANY PLANNING & WILL TAKE YOUR MONEY ANYWAY!!
- April 2, 2015
- 0 comments
- Dr. Jacqueline "Jax" Cheung
- Posted in Business or ServiceLifePhotosReviews
This is a negative review for Angela Dennis, The Big Day Planner. Angela Dennis, The Big Day Planner really screwed up when we hired her to plan a family wedding. It really pains me to have to write a negative review and to have to leave a complaint on Yelp and with the Better Business Bureau and the Department of Consumer Affairs but I really feel I have no choice. Also, I don’t want any engaged couple trying to plan their wedding to hire Angela Dennis, The Big Day Planner, and have their wedding planning become a nightmare.
Angela Dennis, The Big Day Planner coordinated my wedding to my husband Kenneth on September 5, 2009. She did an okay job with that one. We hired her to plan my cousin’s wedding scheduled for June 21. 2015 and boy did she let the ball drop! The bride and groom of this wedding are my cousin Jessica and her fiance Adam. As the matron of honor and the cousin of the bride, I am the California liason for this wedding since the bride and groom live in Tokyo. We signed a contract on August 11, 2014, and gave Angela Dennis a $500 deposit. Interestingly enough, we never actually got a copy of the contract with Angela’s signature. We only have the copies with Jessica and Adam’s signatures. I also paid for Angela’s wedding planning insurance at her request because the venue Solage Calistoga said she needed it to work for them. Not only did Angela not book a single vendor for my cousin’s wedding from the time she was hired August 11, 2014 until we terminated her January 20, 2015, she also didn’t respond to emails or phone calls or texts for updates. AGAIN, ANGELA FAILED TO BOOK A SINGLE VENDOR FOR THIS WEDDING IN 5 MONTHS AND REFUSED TO COMMUNICATE PROPERLY!! SHE NEVER EVEN VISITED THE VENUE!! I couldn’t even get her to meet up when I said I had a check for her! Then after we confronted her and terminated her services, she refused to return the deposit and the wedding planner insurance money. She simply said she had a no refund policy. But the thing is she entered into a contract with us to perform wedding planning services in bad faith. She’s dishonest, didn’t do the work she was paid for, didn’t communicate properly, and she’s a thief for keeping money that didn’t belong to her! She has no right to keep that money when she didn’t do anything for this wedding!
Things Angela did wrong:
1. Not book a single vendor for my cousin’s wedding scheduled for June 21, 2015 in the 5 months between when she was hired and terminated.
2. Refused to respond to emails or calls or texts for updates.
3. Breached her contract and did not act in good faith.
4. Refused to return the $500 deposit and the wedding planning insurance $282 when terminated even though she didn’t do a single thing for this wedding.
5. Lost my wedding album that was worth approximately $500 dollars. This was loaned to her just so she could see how pictures from our wedding that she had coordinated previously turned out.
6. Used me and my husband’s wedding photos WITHOUT OUR WRITTEN PERMISSION (as necessary according to our agreement with our photographer) on her business cards and on promotional keychains. This is copyright violation. There is no question about it. I can’t believe she had the nerve to do this.
7. Ignored the majority of our lawyer’s letters and our demands, aimed at resolving this amicably. She responded to one letter and ADMITTED that she had been using our wedding picture and should cease but then just said she needed to “do research” about the returning the deposit and the other money. In another letter she stated that the deposit was non-refundable but that she still wanted to avoid a lawsuit. I still haven’t gotten my money back.
I would like everyone in the world to know that they should not be hiring Angela Dennis, The Big Day Planner for any wedding or event. It would be the worst mistake of your life to hire Angela and I have no reservations whatsoever about saying that. I am not worried about posting this online because everything I’ve written here is the truth and I stand by it. We are considering suing her for breach of contract, defamation, and copyright violation but it would cost us a lot of money to do so.
I would like the Better Business Bureau to investigate this and to give The Big Day Planner an F rating if she does not return my money. I would like the Department of Consumer Affairs to investigate and her her business license if she doesn’t give my money back. That’s $500 deposit, $282 for wedding planning insurance, and $500 for my lost wedding album or $1282 total. In addition, I need Angela Dennis to promise in writing to cease using our wedding photos on marketing items such as business cards and keychains for her business, to promise in writing not to use any of our wedding photos or family photos without permission in the future, and to promise in writing not to defame our family.
I send all of you love and light. Please pray for Angela Dennis because she really needs God.
XOXO Jax
The Big Day Planner, Angela Dennis
Contact: Angela Dennis
Business License: 15-115746 (Filed in the City of Stockton)
Type of business: Wedding & Event Planning
Email: thebigdayplanner@yahoo.com
(209) 430-6751
My Yelp Review of The Big Day Planner, Angela Dennis
**Please check the cease and desist/demand letter from my lawyer that I posted above. I think it says it all.
**UPDATE** The Better Business Bureau says it will give The Big Day Planner, Angela Dennis, an F rating if she doesn’t return my money and resolve this.
About author
Dr. Jacqueline "Jax" Cheung grew up in Sacramento, California. She is a Proud Mom, DrPH, MBA, Foodie, Writer, Blogger, Adoption Advocate, INFJ, & Breast Cancer Survivor. Jax is the owner of the award winning Jax Chronicles Blog & Adoption Ministry. She is also the Editor-In-Chief of the Elk Grove Tribune, and freelances for Sacramento4Kids, and many other publications. She was voted Sacramento Area A-List Best Local Blogger 2014, 2015, 2017 & 2018 and Best of Elk Grove Best Blogger 2016 & 2017. In 2019 & 2022 Jax was recognized for Outstanding Service & Dedication to Elk Grove and also received an Award of Recognition from the California State Senate. Jax lives in Elk Grove, California with her 2 daughters named Roxy and Carissa, 1 dog named Marshmallow, and 2 cats named Mochi and Miso. .To follow her journey please like her Jax Chronicles Facebook page, follow her Instagram @jaxchronicles, follow her Twitter @jaxchronicles, or check out Jax Chronicles Blog & Adoption ministry.
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