Pocket Road Shell Gas Station – Sacramento, CA – Terrible Customer Service!!
This place has TERRIBLE SERVICE! So I was there at night and it was freezing cold. The credit card machines didn’t work and I really needed gas. So I went to the little window because it was late and you can only pass your money through this window rather than go in. The guy at the counter was counting money. I politely knocked at the window and tried to tell him the credit card machines weren’t working. It was 10 pm and the guy told me to come back at 10:30! He completely ignored me afterwards and waived me off. Again, I was FREEZING, and their credit card machines weren’t working and all I wanted was to hand him my cash so that I could get my gas and go! Needless to say that I left.
I have been going to to this Shell for years now and I had such a bad experience this time I will never go here ever again!!
If you own a business and don’t deliver the goods or services, I generally don’t give you a second chance. If you piss me off a lot, I launch a freakin boycott. DON’T GO HERE!!
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